Posha Help Center

Community & Engagement

• 💬 Your Voice Shapes Posha
• Join the Posha Community: Share Recipes, Tips & Stories

Care & Maintenance

• 🧼 Why wiping Posha after every use matters
• 🍳 The pan material is chipping off, what do I do now?
• 🫧 How can I clean/rinse the oil pipe?
• 𝍊 How can I clean the exhaust fan?

Unboxing & Accessories

• 🍳 How Can I Buy More Pans or Spatulas?

Orders & Payments

• 💰 Do I Need to Pay Any Additional Taxes?
• ✅ I’ve Placed My Order – What’s Next?

Warranty & Policies

• 🧪 How Does the 30-Day Home Trial Work?
• 🔄 Posha Return & Cancellation Policy
• 🛡️ What’s Covered Under Posha’s 1-Year Warranty?

Safety & Reliability

• Material Safety in Posha: Plastic Containers, Silicone Tools & Heat Exposure
• 📸 There is a camera, how secure is Posha? What about privacy?
• ⚡ Power failure happened while Posha was on. Is it safe?
• ⏳ What is the expected lifespan of Posha?l
• ✅ Are Posha Pans Safe for Cooking?
• 👦👧 Is Posha Kid-Friendly?

See all 7 articles

Using Posha

• 🥄 Why measuring ingredients matters
• ⏸ How to pause a recipe without losing progress
• Why can’t I see any recipes with paneer or chicken?
• ✂️ Simplify: Trim the Extras
• 🔄 Skip: Make It Yours
• 🛒 Grocery List: One-Click Shopping Helper

See all 11 articles

Shipping & Deliveries

• ✏️ Need to Update Your Address?
• 📦 What Carrier Do You Use?
• 🌎 Why We’re Rolling Out City by City

Troubleshooting & Feedback

• 🌬️ Exhaust Grill Not Connected – Errors COK-SYS-05 / REC-15
• 💦 Flowmeter Error – Error COK-LIQ-03
• 🛢️ Oil Container Empty – Error PCOK-LIQ-02
• ⚡ Internal Temperature Too High – Error REC-13
• ⚡ Voltage Outside Safe Range – Error REC-11
• ⚡ High Power Usage – Error REC-12

See all 56 articles

Getting Started

• 📏 How Much Space Will Posha Occupy?
• 📦 What Comes with Your Posha Device?
• 🧽 How to Clean Your Posha Robot After Use
• 🌟 First 10 Days with Your Posha: What to Do After Setup
• 🍽️ How to Start Cooking Your First Recipe
• 🔧 Just Received Your Posha Robot? Here’s What to Do Next!